RETURN & EXCHANGE

Compact Cook will cover shipping and other fees, there are no additional charges for shipping and handling – just the cost of the Compact Cook unit. Customers who wish to purchase Compact Cook can use their Credit/Debit Card, PayPal, Amazon Pay, PayPal Credit (if applicable) or Partial.ly.

* The word “YOU” refers to you as the customer*You can try Compact Cook risk-free for 30-Days – if you decide that Compact Cook isn’t for you we will give you a full refund if you wish to return it. The 30-Day guarantee starts the day it is delivered to your address or when the shipping carrier delivers it to the customer’s pick-up location. If you DO NOT have the original packaging and wish to return your order please contact our Customer Service team before returning your Compact Cook to receive appropriate information regarding your specific return process.

If you wish to cancel your order after it is placed there will be NO CHARGE and your order will be refunded as as soon as the return tracking indicates that the order is on its way back to us.

If you noticed that your order information was submitted incorrectly.

1. If the item did not ship and you wish to change Shipping Address, Name, Phone number, etc.; We (Compact Cook Team) can make changes to the address, name, phone number, etc. BUT NOT to the QTY ordered – if you wish to order additional units please place another order.
2. If the item DID ship and you wish to change Shipping Address, Name, Phone number, etc.; please note that we CANNOT change the package destination so PLEASE DOUBLE-CHECK your address before placing your order. You (the customer) is responsible for providing accurate and complete shipping/billing information.